The following shall apply to requests for disclosure, etc. of personal information other than requests for disclosure, etc. of personal information provided to the sales department of Hitachi Ltd. (hereafter, the "Company") or requests for disclosure, etc. of personal information on a website of the Company.
個人情報の開示等請求書 (Request Form regarding Personal Information (such as Disclosure)) must be downloaded and used for the request. Instead of downloading the Request Form regarding Personal Information (such as Disclosure) form, you can request the paper form by mail. Please contact our Inquiry window concerning personal information protection by phone or email.
Please attach the following 2 documents to the "Request Form regarding Personal Information (such as Disclosure)".
For the disclosure or notification of the purpose of use of personal information, a service charge of 800 yen is charged. For details, please refer to "Concerning Method of Payment of Service Charge". There is no service charge concerning correction, addition, deletion, suspension of use, or suspension of provision to third parties of personal information.
Note that the service charge will not be returned when the disclosure or notification of the purpose of use is not performed because the Company does not possess the customer's personal information or for reasons stipulated by law.
The customer is requested to send the materials listed from a) to c) below, in a sealed letter by delivery-certified mail to the address given in 5. below.
2-29, Kanda-Awaji-Cho, Chiyoda-ku, Tokyo, Japan 101-0063
Inquiry window concerning personal information protection
HR/Admin Dept., Hitachi Management Partner Corp.
The response to the customer will be sent by restricted delivery mail (special type) to the address stated on the customer's application and identification document. The Company requests a grace period of about 2 weeks to conduct an internal check before responding to requests. If about 2 weeks or more is required, the Company will notify the customer of that fact.